This half-day workshop is designed to support your team in honing their influencing and communication skills. The sample agenda below will demonstrate the power of non-verbal communication and why it is essential for good business relationships.
Introduction and welcome
Building strong rapport
Your style of engaging people
When relationships get challenging
Reading the verbal and non-verbal signs of others
Maximising your personal impact
Understanding the messages
How are you impacting others?
Appropriate, professional body language
Looking the part
Understanding how to influence key stakeholders
How to speak with confidence and conviction
Voice patterns – tone, pitch and pace
The use of simple models to transform your effectiveness