Business etiquette

Business EtiquetteTop managing and personnel directors agree that good personal presentation is key to career advancement.  If you don’t look and act the part you are unlikely to achieve your full potential – prepare yourself with this informative and interactive full day workshop.

Introduction and welcome

      • The significance of image

Your image: It’s personal

      • Your personal image review
      • How do you rate yourself against your peers?

The Importance of personal image

      • First impressions
      • How your appearance impacts others
      • What your image says about you
      • What your image says about your company
      • Creating the desired impression

Body language

      • Understanding the messages
      • How are you impacting others?
      • Appropriate, professional body language
      • Non-verbal and verbal communication etiquette

Business etiquette

      • Effective listening
      • Greeting techniques
      • Etiquette for meetings
      • The required etiquette at social corporate events
      • Dining etiquette
      • Communication etiquette – telephone, emails, business letters, etc
      • International etiquette

Your style

      • Different body shape = different styles
      • Understanding your style personality
      • Effective options – business casual vs. formal dress guidelines
      • Proper fit and recognising quality
      • Accessories

Business dress codes

      • Appropriate dress for business, including:
      • Business casual
      • Smart casual
      • Formal dress
      • The well-dressed professional

Questions and close