• The 12 factors - from communication and voice, to handshakes and manners
• How do you rate yourself against your peers?

How do you come across?

• 5 minute video recording to examine the impact you have

Body Language

• What does yours say about you?
• Different cultures – what you need to know
• Business etiquette

Professional /Personal Image

• Professional Values
• How to project these values to others through behaviour and image

The Well-Dressed Professional

• What it takes
• The use of colour
• Understanding your own personal colouring
• Your business style
• Effective, professional options
• What’s suitable for your build
• Proper fit and recognising quality

Grooming tips and make-up

Action Plans

• The way forward

Back to example agendas